Sunday, February 1, 2009

CUSTOMER WARNING: Cellarbrokers, Cellarbrokers.com

Check out "consumer rights" at Amazon
or check out "corruption"

Updated Feb. 1, 2009: Ultimately, I had to submit complaints to my credit card company to receive partial credit associated with undelivered wine from two out of three orders to Cellarbrokers. Today the cellarbrokers.com website is non-functional. WineZap has removed Cellarbrokers as vendor. Promotional emails are no longer being distributed. New havoc for customers has ceased. I imagine it will still be many months before all past transactions are cleared, if indeed, some ever are. Also, the damage to reputation of other online wine vendors will likely be lasting. Few of us will forget the hassles, frustrations and anger associated with this Cellarbrokers experience, and concerned about not repeating it in the future. Admittedly, this was a particularly bad example in an otherwise generally reputable area of online retailing.

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Updated posting, January 2, 2009: The drama continues. Looks like the business may be folding, or at least collapsing under its own processes. The following message appears on the www.cellarbrokers.com home page today:


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Original posting, 11/22/08: CUSTOMER WARNING: Anyone contemplating a transaction with Cellarbrokers of Southampton, NY (also doing business as Cellarbrokers.com, Cellar Wine Merchants, cellarwinemerchants.net and Elmar Corporation) should first consider the correspondence below. In three years of wine reviewing and over 600 wines reviewed, I have never had to post a complaint concerning a wine retailer. Alas, that good fortune has been reversed.
Note that Cellarbrokers is also a vendor with WineZap, which incorporates them as a premier vendor, which means they appear among the first in the listings. In addition, I continue to get almost daily promotional emails from Cellarbrokers, despite having had no response to three purchases in as much as a full month.

I have seen other postings which confirm that there is a definite process problem with Cellarbrokers as a retailer.

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Below is my email of Nov. 18, 2008 (I have received no response in the intervening four days, as you might expect).
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To:debbie@cellarwinemerchants.net,
inquiries@elmar-corporation.com,
inquiries@cellarbrokers.com


Please allow me to recap my unfortunate situation as a customer of
Cellarbrokers... I have placed the following orders, with valid credit card number:

11/14/2008 #8487 [ORDER PARTICULARS REMOVED FROM THIS POSTING]

10/24/2008 #6865 [ORDER PARTICULARS REMOVED FROM THIS POSTING]

10/19/2008 #6469 [ORDER PARTICULARS REMOVED FROM THIS POSTING]


The oldest is now nearly one month old. Everytime I placed an order I
received a notice on my screen which said:
--------
Thank You for your Order Submission!

One of our Brokers will confirm your order within 24hrs!
You can check
your Order Status by logging into your account at any time.
Thank You for shopping @ Cellar Brokers!

--------

That was followed by an automatic email confirming price and quantity
of items ordered.

Then waited to hear from a broker... And waited... And waited.


After a week or so with no word (and having placed a second order, also with no word), I began to reach out. I spoke with someone at your 866-number, who was very pleasant and said a broker would call or email me that same day. That did not happen.

I called the next day
and got only voice mail, but left my number and email. Days later, I emailed your contact line and heard back from a pleasant woman named Debbie, who told me a broker would get back to me to confirm my order within 24 hours. That did not happen.

I prodded with occasional emails over the next 3 weeks, some unresponded to, some responded to with assurances that a broker would get to me on a priority basis to confirm my order within 24 hours. Still no broker.

Last week, I contacted your LiveChat line. A pleasant woman whose
name I do not recall (but began with an "A") checked on my orders and assured me a broker would get back to me to confirm my two outstanding orders within 24 hours. That did not happen.

I have been looking forward to some of these wines for review in my
Spirit of Wine publication (spiritofwine.blogspot.com), read by nearly 20,000 retail wine buyers a month. Tomorrow, Nov. 19, it will be one month since my first order; I will have received over a dozen promises by email, phone and live chat, that "a Cellarbrokers.com broker will be back to you to confirm your order within 24 hours." Every one of those promises was broken.

Sometime after Nov. 19, my readers will become aware of my
experiences with Cellarbrokers.com. Rather than reviewing the wines which should have arrived, I will instead review the experience of attempting to secure them. (At this stage, I wouldn't count on a five star rating.)

By the way, just to see if a complex order made a difference, I placed
an order on Nov. 14 which contained six bottles of only one label - figured that should make it easy for your broker "to confirm my order within 24 hours". Alas, here I still wait...

Yours sincerely (though frustratedly),

[SIGNED]

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Update November 25, 2008: I don't know if this is good news or bad news yet - but I just received an email indicating that my order status for the oldest order, now one month and six days old, has been changed to "Charged", with an explanation that (sic) "THIS WILL BE SHIP NEXT WEEK!!!" I'm cautiously optimistic, but I'm also keeping the credit card customer service number handy.


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Update December 28, 2008: My delivery experiences remain poor, and consistent with others described in the comments seciton. I have notw been charged for all three orders. Have received full shipment on only the lowest-priced order (all one variety of wine), and only sporadic and minimal partial shipments against the other two orders. I spoke with a senior executive I know at one of the three largest US credit card companies, who did acknowledge that an approach may be used by some companies to pre-fund their inventory based on advance credit card charges to customers for whom merchandise has not yet been acquired. It was not seen as a sign of a healthy business. My own credit card carrier advised me that, in the case of a non-shipment or incomplete shipment, I would not face a time-limitation in placing a claim. In addition, I was assured that the company going out of business would not eliminate my ability to recover my charges. However, that is little consolation to those who have prepaid by check or money order. Also, you MUST check provisions with your own credit carrier - in some cases your ability to file a claim may be limited. And note that a number of comments below suggest that later credit charges may be refiled by this same - or a different but possibly related - vendor.

Oddly, I noted today an email this past week advertising availability of one of the wines that I have been awaiting shipment for, for over two full months, prompting me to provide this email:

To:inquiries@elmar-corporation.com,
inquiries@cellarbrokers.com


Hi, I see you're advertising the 2006 Glaetzer as available. I'm
still waiting for my order of three of these (that has already been
charged to my credit card) from October 19, order number 6469. Do you
think you can send those along soon (perhaps with other wines still
outstanding from that order?). Thank you.

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Additional December 28, 2008, caveat: I hope readers will not take from this experience that the web should be avoided for all wine purchases. Most comments - and my own experiences - confirm that this is an exceptional, indeed unparalleled, example of distracted service or worse by an online wine retailer.

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55 comments:

  1. I had almost the exact same experience. Multiple phone calls and emails went unanswered. Luckily, they have not charged me yet.

    ReplyDelete
  2. Same problem, placed the order on 11/14, no word back, no confirmation email, no one at the 800 phone line.

    ReplyDelete
  3. Same problem. Avoid them.

    ReplyDelete
  4. Same experience. I placed an order with them on 10/21. They charged my CC on 10/24 and I still havent received my order. I called the number on my credit card bill (631)-259-2313 and the first time I too spoke to Debbie and she assured me to call back in a day and she would have an answer. That was over a week ago. No wine, 5+ weeks with my CC charged, and when I call the number I get either a fax or a message stating the mailbox is full. I am calling AMEX to cancel the order and reverse the charge. There are way too many incidents on the web about how awful they are. Not sure how they can stay in business - if you can even call it a business. AVOID THEM for sure.

    ReplyDelete
  5. I had a similar experience to Brian. I ordered wine on 9/5 and they charged my card several days later. A couple of weeks later I tried contacting them via e-mail, "on-line chat" and phone. Sometimes I got responses that promised they would ship the wine, and other times I got nothing. Finally got an on-line person who said they didn't have the vintage I requested. I told her to cancel the order. When I didn't receive a confirmation of cancelation or see a credit, I disputed the charge. About 7 days later they finally credited my charge. Horrible experience!

    ReplyDelete
  6. The first time I ordered from them it was excellent. The wine was in stock and I received it promptly. So I ordered again. This time NOTHING. Cannot get through to anyone, they don't answer emails, I was on live chat for over 45 min. till I said screw it. Call the number they tell you to leave a message. They do not respond anyway. STAY AWAY FROM THIS VENDOR. Now I have to dispute my credit card charge as they charged me almost immediatly. My order is now almost a month in waiting. I could have had wine delivered from California in half the time.
    To top it off when I receivd my email confirmation they said it will ship in 7-10 days.

    ReplyDelete
  7. Boy, I wish my husband had checked this web site out before he placed an order with Cellar Wine. He had asked me to check on his recent order of a case of Malbec and when I saw that we were charged three weeks ago and still no wine, I became concerned and I found all these warnings. STUPID US! So, now what? Obviously we won't be receiving our wine and like all the rest of you I did try to contact them with no luck. Has anyone received monies back from credit card companies? I have never had a companay do this before and believe me, I order a lot online. Well, it happens to us all eventually I guess.

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  8. I placed an order on 9/17 for 6 bottles of wine. My credit car was charged about three weeks later. Today is Dec. 1, 2008 and I still have not received my wine after numerous calls, emails and chatline sessions. DO NOT DO BUSINESS WITH THESE FOLKS who hide behind a FANCY SOUTHAMPTON STORE ADDRESS!

    ReplyDelete
  9. This is an update to the post I gave yesterday. I tried to call Cellarbrokers today using the 1-800 #. I was floored when I actually got a gal ( Debbie was her name). After reading all of the blogs, I figured I would never see the wine, so I gave her an excuse and canceled the order. Obviously the wine had still not shipped after three weeks. She told me that I should have a refund of my 204 dollars by the end of tonight...SO I will sit and wait.
    I guess I got lucky...I hope. I will fill you in as to what happens.

    ReplyDelete
  10. I'm unfortunately in the same position. Placed an order over 6 weeks ago, they charged my amex 1 week later and changed the status to will ship in 7-10 days. Numerous live chats and phone calls - 'our system has been down the last 2 weeks but we should get your wine this week!
    I'm at the end of my tether and now will get Amex to cancel. Hope I and you all are lucky enough to get our money back!

    ReplyDelete
  11. I ordered 6 bottles on November 5th. Was sent verification it would be shipped in 7-10 days. Needless to say - I have not received any wine nor any responses to my numerous e-mails.

    After many unanswered phone calls to them, I finally reached a "live" person. She assured me they were a ligitimate company and that I would receive confirmation by e-mail within 2 hours with a tracking number. It never came. She told me they were a new company and just "growing so fast" that they just haven't been able to keep up. Now I'm sure it's a total scam. Dang it - I wanted that wine!!

    ReplyDelete
  12. My experience is the same as everyone elses. Ordered, charged immediately and 6 weeks with no wine and having to reverse my credit card charges. The NY Attorney general should here about this.

    ReplyDelete
  13. Report them to the NY attorney general. You can submit the complaint online. Go to the NY attorney general web site.

    ReplyDelete
  14. I ordered 18 bottles of wine on 11/11/08. The same day they charged my account (11/14/08) for the 18 bottles, they sent e-mail that 2 of the 18 bottles were not available (but still put through a charge for all of them anyway). No delivery. I have sent two e-mails - no reply. Tried to call and VM was either full or went to fax noise. I kept trying and went to another extension and LDM that needed shipment and credit for overpayment. Sounds like they are out of money and about to go belly up. They sure have a good marketing system for on-line adds!!! Is this a hoax or what?

    ReplyDelete
  15. Same experience as everyone here. I place an order on October 25, 2008 (#6782). So far, 4 emails, two phone calls and one live chat later, and I still don't have the wine. Even after the woman on live chat told me the wine would be shipped the following week.
    FYI, if the price is too good to be true, it is...
    My card has been charged and I believe that I have been taken.
    Unless they produce my purchase soon, I would tell everyone to beware of rip offs.

    ReplyDelete
  16. After reading more post about this retailer on the Wine Spectator site, I just file a dispute with my credit card company.
    Get this... I was told that Cellarbrokers merchant description is.... Misc/Specialty retail (fireworks, trophies, gravestones).
    Go figure, I hope these crooks all burn in hell.

    ReplyDelete
  17. This company is either unethical or incompetent. They charged me full price for a case of wine and only shipped 4 bottles - 3 months later. Now they will not return my phone calls and I waited too long to dispute the charges on my credit card. Do NOT buy from this company!

    ReplyDelete
  18. SAme deal here...order placed, confirmation email sent, but a over a month later no wine. Email inquiries unanswered, calls made went directly into voicemail. I only learned about this posting site when typing in "Cellar Brokers" and "Cellar Brokers Scam" appeared in Google's suggestion list..Thank God for that feature. After reading the postings here I immediately called my bank and they refunded my charges. Thanks all for sharing!

    ReplyDelete
  19. Report them to the BBB of NY (Better Business Bureau). I did. They need to shut this place down. They are using "free financing" from us to fund their other operations, knowing they can get $100's from wine lovers, who will just end up disputing with their credit card companies months later...but guess what? They got free financing for that period! These guys need to heavily fined for this activity.

    ReplyDelete
  20. I ordered 7 bottles of wine on 10/13/08. Luckily, I did receive 6 bottles, but the last one never arrived. I called (message machine), went on "live chat" and emailed COUNTLESS times. Only one time did I actually speak to a person (I selected "place an order" on the phone menu) and the woman said that it was back ordered, but should be shipped within a week. That was 3 weeks ago - nothing has come. DO NOT BUY FROM THEM!

    ReplyDelete
  21. Complaint (& suspicion) about Cellar Brokers: I am a resident of Manhattan (NYC) and shortly after an strange ordering experience with this "online merchant", my household was a victim of identity theft, featuring abuse of the very same AMEX card number used for an order (that never went forward, on the claim that they could not procure the wine at the advertised price). Beware - may not be a cause & effect relationship here, but with so many complaints against Cellar Brokers. one has to wonder....& to be be vigilant.

    ReplyDelete
  22. I'm disgusted that the NY Attorney General allows this to continue. I'm seeing complaints from a year ago. Are these guys "connected" or something? Are we missing a loophole that allows them to operate like this? Did you notice how they preyed on the Wine Spectator Top 10???? Every day they had the bottle being offered. I "bought" the Clos Apalta 6/$450. Couple days later it was 6/$600 or more...I'm telling you, these guys thrive on interest income. Think of the millions in charges they get to earn interest on, all the while so RARELY delivering any wine. The state of New York is really doing a disservice by allowing this practice to continue. Makes me wonder who we are dealing with at this place. He has to know somebody...

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  23. I just spoke to Visa, and this is common. They park hundreds of thousands or up to a million in cash, they earn interest on it, the send the money back once contacted by the credit card agency. As long as they return the money, nobody presses charges. I'm looking into pressing charges. I may even take a trip out to their beautiful Southampton location to say "hello".

    ReplyDelete
  24. I had the identical experience with everyone above. Soon after placing the order I started to see other charges appear on the same credit card used - for items such as vitamins and weight loss products (items I DID NOT order). I reported them to the NY BBB, and after reading these posts will now also report them to the NY Atty General.

    ReplyDelete
  25. Unfortunately, it's December 9th and I'm still waiting on my order from September 19th.

    ReplyDelete
  26. I really wish I had checked this site prior to placing an order to save myself some frustration. I was fortunate enough that they had not yet charged my credit card. However, I was told that the wine was not currently available... so why was it listed for sale on the website?

    I'm going to keep a close eye on my credit card bill to ensure that the charge doesn't go through. Very shady characters running this place - STAY AWAY!

    ReplyDelete
  27. Dear Readers, I wish I had come upon this site before ordering, same old story, except the name of the gal was Mia... But I will give you their direct line number i got trough my credit card company and see what kind of response you get (631) 259-2313 Their excuse was they are only the brokers, and they buy from merchants and cannot control shippment..... Good Luck to you all! If you dont get your wines work with your credit card company to get it back they will work with you.

    Elizabeth

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  28. I have had a similar experience with CELLARBROKER.COM. They charged my account and after many phone calls, still failed to deliver. They are obviously not a legitimate merchant and the NY Liquor Authority should revoke their license.

    ReplyDelete
  29. They also charged me 3 months ago - nothing shipped. No answers to e-mails or phone calls. Avoid

    ReplyDelete
  30. I can relate to the cellarbrokers experience. In brief, do not order from their "exhaustive" wine list, it's all fake ! They seem to rely on various distributors and their list is out of date. That's my experience ...however, here's the exception: when they e-mailed me about a promotion, they sent it to me within two weeks ...a bit long but it was the best deal I could find online. Bottom line: only order what they offer in promotion, either on their site or through their e-mail list.

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  31. Same experience as all of you. You have to use the 631-259-2313 number. Keep calling, you will eventually get a live person. There is actually a physical location called Cellar Wine Merchants on 25 Hampton Road, Southhamption NY. My wine is 3 months late and I continually recieve the excuse "its on its way", "its on the truck" or "we have a problem with the distributor but it will be resolved". This is all despite the fact I was charged immediatly and my account with them states "In stock, will ship within a week". I've recently demanded a refund and based on everyone's comments, should get it. Everyone should know that there is a statute in New York protecting consumers from deceptive business practices. Not only can you lodge a complaint with the N.Y. Attorney General, but the statute gives you a private right to sue a business. The statute is General Business Law Section 349. New York also has a false advertising statute (Section 350). Section 349 allows the consumer to recover actual damages or $50, whichever is greater, plus punitive damages, AND assuming the consumer wins, the Court may award the consumer attorneys' fees for bringing the action. So...if any of you brave souls has some time to kill or can take the risk of hiring a lawyer with the chance you won't get the attorney fees, I hope you do!

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  32. what a nightmare..this was my first attempt at buying wine online and a total disaster..i would love to sue them and GOOGLE for bringing this ups as a number 1 hit..if any one has a reco on a good on line retailer, please post them here


    ash

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  33. Avoid this merchant, two orders never received, shortly after unauthorized charges on my credit card and had to cancel card.

    ReplyDelete
  34. Same experience as everyone else it seems. Placed my 1st order on 11/20 and the 2nd 11/22. Received a confirmation w/i 24 hours for both, and was charged w/i 72 hours each time. The confirmation for the 2nd order even said it would be shipped next week (I should have been more suspicious when I noticed 2 typos in the e-mail). After reading these posts, I'm not exactly holding my breath for the orders. I'd love to check out their "beautiful retail shop" as I believe they describe it online, but will probably just settle for reversing the change on my credit card. Good luck to everyone else.

    ReplyDelete
  35. its too draining for me to describe all my pains with cellarbrokers.com in south hampton. it is all very similiar to the stories here. right now they have 600$ of my hard earned money. I guess if its too good to be true it is, however , most of the other wine sites out there are legit.

    I emailed winezap.com, the search site that put me into cellarbrokers in the first place, and was pleased to get this prompt response.

    In response to me asking them to please remove them immediately -

    "Hello Chris,

    Thank you for your email. Your email is the latest of accelerating complaints and we have made the decision to remove them from our website. We definitely appreciate the feedback and will continue to take actions to ensure that our users are getting the best experience.

    Thanks again and cheers,

    Sam

    Sam Enos"


    Im glad to see they are aware and will take this merchant down. If you do see them at any point- NEVER BUY FROM CELLARBROKERS.COM!! good luck....

    ReplyDelete
  36. Similar experience. Placed 3 orders with them (before I had an inkling of how bad they were) and only later came to realize that my CC was charged immediately. Four months later and still no wine. AmEx credited my charges with them, but, get this, cellarbrokers ran one of the charges AGAIN!!! So, I'll have to dispute the charge again, and change my credit card number. Online wine retailers as a rule are very good, but Cellarbrokers are total scam artists. Avoid them!!!

    sent from: fav.or.it

    ReplyDelete
  37. On 6/20 I ordered some wines at what seemed to be market value from Jacques Bisset at cellarbrokers.com and paid $4600 in advance by check.

    I'd dealt with him when he worked at Sokolin and had bought similar wines from him there, hence the trust for the advance.

    The wines never arrived, I've saved images of the on-line chats and it is clear to a reasonable person reading those that they are running a scam.

    FYI: Marcos Baladron is the owner of cellarbrokers, at least according to his linkedin.com page

    ReplyDelete
  38. Here's an update of my comment of December 3rd. December 16th they finally credited my cc the money they owed me. Two days later another charge showed up on my card from Gift Collector - ECOMM. The amount was for more than twice the original amount charged to me. When you go into the description of the merchant - the description is identical to the description of Cellarbrokers, right down to the mispelling of "firewrks." So...beware of any additional charges. I may just get a new cc number to stop it completely.

    ReplyDelete
  39. Same thing happened to me, I placed an order on 11/8/08 for 4 bottles of wine and they never shipped it to me, but they were QUICK to charge my credit card. When I finally got someone on the phone, Lynn, she credited my credit card on 12/12/08. BUT WAIT, IT GETS BETTER, then they charged my credit card again for about $15 less then my original purchase. Now I am trying to get them back on the phone.

    sent from: fav.or.it

    ReplyDelete
  40. I even called the business next door to them to make sure they even exist. I was ready to drive out there and pick up my items.

    sent from: fav.or.it

    ReplyDelete
  41. Unfortunately I had the same experience as most of the above folks. Placed my order on 12/8 and my AMEX card was charged on 12/9. Today is 1/2/09 and still no wine delivered. I've made multiple calls and left several voice mails all of which went unanswered. Went to their site today only to see a message stating that if I was a customer who had placed an order, and not received it, I should contact my credit card company to get a refund! These A-holes won't even take the time to credit my account! These people suck and should be avoided at all costs! My biggest worry is knowing that they still have my credit card info...........

    ReplyDelete
  42. I placed an order on 10/13 which was charged immediately. Finally, after no deliveryy and no response from them to repeated phone and email inquiries they responded on 12/11 that they would reimburse me the full amount ($497!). Instead the SOB's charged my credit card again. They are either crooks or the most incompetent bunch ever to operate an e commerce web site. My credit card company is after them. The principals, if there are any, should be barred from ever operating a business again.

    Does anyone know how to obtain recourse?

    ReplyDelete
  43. same thing with me....sadly, i did no research ofthe site beore i ordered. I am onl out a modest amount which i will hopefully be reimbursed, if not...then that was thecost of learning a valuable lesson

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  44. i believe they get your money, then get interest and then never send wine. they just earn whatever they earn on interest for the year. i wonder if never intending to send the wine is legal?

    sent from: fav.or.it

    ReplyDelete
  45. Far, far worse tale: I made the mistake of purchasing 2005 Bordeaux futures from these guys in May 2007. They were supposed to be delivered in Fall 2008, but of course were not. The shame is that b/c my order is more than 1 year old, Amex will not allow me to dispute it!

    ReplyDelete
  46. This comment has been removed by the author.

    ReplyDelete
  47. This might help:

    http://www.ic3.gov/default.aspx

    http://www.newyork.bbb.org/WWWRoot/SitePage.aspx?site=24&id=7ebe68e4-3db7-4d13-a004-72634b4feab1

    http://www.oag.state.ny.us/bureaus/consumer_frauds/about.html

    the more the merrier ;-)

    P.S. Call your credit card company directly and get your money back!

    ReplyDelete
  48. i bought in early summer. they kept promising, finally i told them to cancel and got two verbal confirms regarding the cancel. I sumultaneously contacted American Express who refunded me the money. Amex said Cellar Brokers was unable to provide them with sufficient documentation to dispute and made the refund final. I just googled Cellar Brokers and noticed they appear shut down. Quite bizzare.

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  49. pure fraud-what are the south hampton police doing-sitting on their behinds giving traffic tickets while this goes on?

    ReplyDelete
  50. I purchased wine in April, May 2008 from cellarbrokers. It will soon be one year later and I have no wine and out many, many thousands of dollars. THe owner Marcus should be stoned to death. I have contacted the NY BBB and the Southhampton Chamber of Commerce. I will continue to pursue this fraud until he is in Jail. Others should do the same. Thank you all for your comments.

    ReplyDelete
  51. In a reply to a letter, I just got a call from the Southampton DA's office who directed me to the US postal inspector who handles on-line scams. I asked the DA's office if they were aware of other complaints and they said no. If anyone is from Suffolk county, you might consider contacting the DA.

    ReplyDelete
  52. Wow, i had no idea that this place had become so widely known as scammers. I've been amazed by their website and inventory for so long, i did notice that post on their site that said they wouldn't be able to take new order. Incredibly fishy to tell people to contact their credit card companies for refunds. huh?

    but stranger is that i spend some time out in the hamptons and have always wanted to go to their store. i was told on the phone by someone when i called that they do in fact have some of the inventory in their store or warehouse, but they do order other items from distributors, so they didn't lie.

    but i've seen the actual store many times, just never give myself time to go in.

    finally, this past weekend, i had the opportunity to go to the store. it was 3pm on a saturday. i went up to the door, the lights were all on, but the closed sign was hanging. i couldn't believe that any store would close at 3pm on a sat, so i went up to the window and immediately a guy at the back of the store looked over at me and started slashing his neck, the "no, we're closed" sign, but really obnoxious and at 3pm on sat!?

    i called the 800 number to see what was up and tell them that i was just standing outside the store and the number was disconnected and now i find all of these fraud alets all over the place for them.

    boy am i glad i never ordered anything. but it is a real store and its real nice looking from the outside and they do seem to have a very wide and nice looking selection from the window. and the store is in perfect shape, lights on, fully stocked. so even stranger right??

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  53. The whole thing is far too strange for words to tell, fallcolors, far too strange for words to tell...

    ReplyDelete
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